As one of the most iconic buildings in Britain, the call to help determine how the Houses of Parliament could be opened up to the general public was a challenge that was too good to resist!
Tasks include establishing how the public could be guided through the Palace of Westminster, balancing the influx of thousands of tourists within a very busy and security focused complex & ensuring that the operation of Parliament and the rights of access and movement of all Members and Officers were preserved.
We also advised on establishment of a Central Ticket Office & on the allocation of guides for all tours within the Palace of Westminster.
The tour is now an established part of the Parliamentary programme with over 1 million visitors a year.